All The FAQs
Learn more about the Lite Plan
Your website’s software will be updated regularly, keeping it safe and secure, and also making sure that out-of-date elements will never be there to break your site.
And if anything ever stops functioning on your site, we’ll be there to fix it right away.
What does your support include and what does it not include?
- Software updates
- Daily Backups
- SSL Encryption
- Privacy Protection on Domain
- Technical Support
Our Magic Plan Does Support:
- Everything in our Lite Plan, plus…
- Minor content updates
- New pages, within reason
- New content sections, within reason
- Troubleshooting issues not related to third party plugins
- Installing most plugins and making sure they show up properly on your website (premium plugins at your own expense)
- Adding photos
- Adding an eCommerce plugin to your site along with the pages it requires to function
- Adding a membership plugin to your site along with the pages it requires to function
- Adding blogs that you have written to your site, formatting, adding keywords, etc.
- Plugin configuration
Our Fairy Dust Plan Does Support:
- Everything in our Lite Plan & Magic Plan, plus…
- Approving the members that join your website
- Configuring shipping, taxes, adding, categories, inventory, products or payment gateways in your e-commerce plugin (some restrictions apply)
- Adding calendar events
- Adding products to your e-commerce solution
- Adding photos to a portfolio or gallery
- Adding listings
- Adding resources
- Adding articles
- And much more!
Our Plans Do Not Support:*
- Custom coding
- Custom graphics or print graphics
- Managing features or anything to do with third party plugins
*Some of these features may be offered at our regular hourly rate.
Need more options? Check out all of our maintenance and website options to find the one that is just right for you or contact us for a quote!
Upgrading & Additional Services:
Our Lite Plan is perfect for you if you won’t need any content or design updates.
If you need additional services for your site that are not included in the Lite Plan, we can help you for our regular hourly fee, or help you know whether it would be best to upgrade – even if you move back to this plan later on.
If you wish to upgrade to another plan, any costs you may have paid in advance for future months will count toward the cost of the new plan.
Pricing, Ownership, refunds, and cancellation details.
The pricing for our Lite Plan is $40/month.
This includes hosting, your domain name, software updates, and troubleshooting.
What about hosting or a domain address?
What happens if I cancel or stop paying?
If you’d like, we’ll work with you to transfer the domain and hosting to your name if you want to keep the site, with a $25 transfer fee. Otherwise, the website will go down. (If you resume payments within 30 days, it will be fully restored.)
What if my credit card expired and I forgot to update?
Blazing Fast Hosting Included
Low Monthly Cost
Privacy Registration Included
We're Here To Support You
Ready to Begin?
If our Lite Plan looks perfect for you, then why wait? Contact us today to let us know your website needs and wishes.